LIFELINE AMBULANCE IS LOOKING FOR FULL-TIME EMTs & PARAMEDICS

We offer flexible schedules to honor school and other commitments, overtime opportunities,
extremely competitive pay and our $5000 retention bonus.

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CLASS SCHEDULE

Class Enrollment

Class Registration
Patient Assault, De-escalation, and Violence Prevention Training
Date/Time: Mon 4/21/2025 from 4:00 PM to 5:00 PM
Location: Zoom
Class Price: $0.00

Description:
This essential training equips healthcare professionals with the skills and knowledge needed to safely manage challenging behaviors in patient care settings. Specifically tailored for frontline employees and supervisors, this course focuses on understanding the root causes of combative behavior—including fear, confusion, and underlying medical conditions—and provides effective strategies for de-escalation and violence prevention.

Through engaging discussions, real-world observations, and video-based learning, participants will gain practical insights into maintaining a secure and compassionate environment while minimizing potential harm. The training emphasizes proactive approaches that not only enhance workplace safety but also reduce the financial and operational impact of patient aggression.

Learning Objectives:

  • Identify the root causes of challenging behaviors in healthcare settings.
  • Develop de-escalation techniques to defuse tense situations effectively.
  • Understand best practices for violence prevention and crisis intervention.
  • Promote a culture of safety and compassion for both patients and staff.

Target Audience: Frontline employees and their supervisors.
Duration: 60 minutes (may vary based on group size).
Delivery Method: Virtual (Zoom).


Meet our Training Team!

Scott Simsian - Instructor/Education Manager

Louis Mendoza - Instructor/Education Director

Konnor Pacheco - Admin/PI Manager